Privacy Statement

FireDataOnline Privacy Statement:

FireDataOnline has created this privacy statement in order to demonstrate our commitment to customer privacy. Privacy on FireDataOnline is of great importance to us. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement and will provide notification of the change at least thirty (30) business days prior to the change taking effect.

Collected Information:

We require customers who register to use the services offered on our Site to give us contact information, such as their name, department name, address, phone number, and e-mail address, and financial qualification and billing information, such as billing name and address, credit card number, and the number of users within the department that will be using the Services. At the time you express interest in attaining additional information, or when you register for the service, we may also ask for additional personal information, such as title, department name, fax number, or additional company information, or number of employees.

FireDataOnline uses the information that we collect to set up Services for individuals and their organizations. We may also use the information to contact customers to further discuss customer interest in our company, the Services that we provide, and to send information regarding our company or partners, such as promotions and events. Customers are invited to receive an email newsletter by providing an email address. Customer email addresses and any personal customer information will not be distributed or shared with any third parties. Customers can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to . Separately, customers are also asked to provide an email address when registering for the Service, in order to receive a username and password. We may also email information regarding updates to the Service or company, and will send a Customer Newsletter. Again, email will not be distributed or shared and customers can opt out of receiving any communication by emailing at the time it is distributed, or at the time any customer registers for the Service.

Except as we explicitly state at the time we request information, or as provided for in the FireDataOnline User Agreement, we do not disclose to any third-party the information provided. All financial and billing information that we collect through the Site is used solely to check the qualifications of prospective customers and to bill for Services. This billing information is not used by FireDataOnline for marketing or promotional purposes. FireDataOnline uses a third-party intermediary to manage the credit card processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing. Other third parties, such as content providers, may provide content on the web Site but they are not permitted to collect any information nor does FireDataOnline share any user information with these parties.

Customers of the Service will be using the Site to host data and information ("Data"). FireDataOnline will not review, share, distribute, print, or reference any such Data except as provided in the FireDataOnline User Agreement, or as may be required by law. Individual records may at times be viewed or accessed only for the purpose of resolving a problem, support issue, or suspected violation of the User Agreement, or as may be required by law. Of course, customers are responsible for maintaining the confidentiality and security of their user registration and password.

FireDataOnline may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of the Service. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties.

Cookies:

When you interact with the FireDataOnline Website we strive to make that experience easy and meaningful. When you come to our Web site, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer's hard drive and are used to tell us whether customers and visitors have visited the Site previously.

Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself to FireDataOnline, either by responding to a promotional offer, or opening an account, you remain anonymous to FireDataOnline. Cookies come in two flavors: session and persistent-based. Session cookies exist only during an session. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you've closed your browser or turned off your computer. They include such information as a unique identifier for your browser.

FireDataOnline uses session cookies containing encrypted information to allow the system to uniquely identify you while you are logged in. This information allows FireDataOnline to process your transactions and requests. Session cookies help us make sure you are who you say you are after you've logged in and are required in order to use the FireDataOnline application. FireDataOnline uses persistent cookies, that only FireDataOnline can read and use, to identify the fact that you are a FireDataOnline customer or prior FireDataOnline Website visitor (whatever the case may be). We are especially careful about the security and confidentiality of the information stored in persistent cookies. For example, we do not store account numbers or passwords in persistent cookies. Users who disable their Web browsers' ability to accept cookies will be able to browse our Website but will not be able to successfully use our service.

Third-Party Sites:

The Site contains links to other web sites. FireDataOnline is not responsible for the privacy practices or the content of these other web sites. Customers and visitors will need to check the policy statement of these others web sites to understand their policies. Customers and visitors who access a linked site may be disclosing their private information. It is the responsibility of the user to keep such information private and confidential.

Correcting & Updating Your Information:

If customers need to update or change registration information they may so by editing the Agency profile. To update an Agency Profile, you must have sufficient rights granted by the Agency Administrator to access the Personnel Module. The process to update an Agency Profile is to log on to FireDataOnline, select "Personnel" Module, and select "Modify Agency."

Additional Information:

Questions regarding this Statement or the practices of this Site should be directed to FireDataOnline's Webmaster by e-mailing .